Return Policy



Delivery Method

Our return and exchange policy is determined by the chosen delivery method.

1. Express Delivery (<1h)

Products can only be returned or exchanged before or upon delivery, where the product can be given back to our delivery person for any reason. Any returned goods will be refunded in full. Once the goods are successfully delivered and received by the customer, we do not accept returns or exchange of products.

2. Country-wide next day delivery

Products cannot be exchanged or returned once picked by our courier partner.

Over 1300 drinks available

Oaks & Corks has a wide selection of wines, gins, vodkas, rums, tequila, liqueurs and other drinks to choose from.

24/7 Express Delivery

We deliver any time, any day, in less than 1 hour - average: 23 min. We also offer next-day countrywide alcohol delivery in Kenya.

Free pick up

At any of our store locations.

100% Secure Checkout

Pay online with M-Pesa Express, Online VISA (3D Secure), PayPal and BitPay. We also accept Cash and PDQ (card payment) on delivery.